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Here you will find help for sure!

Our FAQ's will answer the most frequent asked questions.
A wide range of Step by Step Tutorials and easy to understand movie-clips will help you to get the max out of your server for good!
To get the paper applications done easier, we offer you our preformulated Documents. Easy to transfer your domains, quit your hostings or change the holder of an account.

You do not feel like searchning for your needed information, than please feel free to contact us trough one of the following ways. We will get the job done for you or help you when needed.

Our well organized Team and our huge range of support possibilities makes it easy for you to get in touch with us.

Hotline - 043 443 50 50

We will answer your questoins by phone.

You can reach us from monday to friday,
from 09:00 am to 06:00 pm.

Our free of charge hotline has no additional or hidden costs (local fee)!


With Skype you can call us, chat with us and send us your screenshots of your error messages.

Its easy, fast and free of charge!

Hostmax Support

E-Mail / TicketingSystem

You can reach us by mail 24 hours a day a round the clock!

During the business hours we answer your questions immediately. else it can take up to 24 hours to receive an answer.

Chat System

To open a chat sessioin with one of our Supporters just click on the Chat Button.

Live Chat

Always, when the Live Chat Button is green, there is a Supporter available to chat with.
When the Live Chat Button is grey, you may want to leave us a message.

Support Software

With our remote support software for Windows computers, we are able to control your computer remote and help you interaktiv to find a solution. After the session it uninstalls automaticaly, so that no one else has the chance to control you remote again.

You can find more information to our remote support software here...